SANA Metropolitan Hotel
What Guests Say
-very good price compared to other 4-star hotels with breakfast included -delicious breakfast -very kind and helpful staff -big and nice rooms -very clean everywhere in the hotel / rooms
George
April 2025
Overall, it was a very good experience, the hotel is nice, calm, clean. We appreciated the most the free parking, the cleanness. Nice welcome package in the room. The staff is very agreeable. The breakfast offers a wide variety of options. The coffee could be improved though.
Manuela
January 2025
What a lovely hotel in a nice part of Lisbon. The Reception Staff that checked us in were so helpful and welcoming. The room was very spacious and clean. Complimentary water, biscuits and sweets left in our room on arrival. Sofia is a credit to this hotel. She accommodated us above and beyond. She knew we were there to celebrate my son’s birthday and watch the Portugal match versus Denmark. She sent Pastéis de Nata to our room. Such a lovely gesture. We had lunch at the hotel which was a buffet. As the mains are left on a hot plate it doesn’t taste the same. Most of the food was very chewy. We checked out dinner one night and it was €36 per person which is a lot of money for the quality of food provided. Very good transport links nearby. Really nice authentic bakery near the hotel. Not hard to get around the city. Thank you for your hospitality. Hopefully we will visit again soon.
Sukhdeep
March 2025
Everything was perfect. My room was big with a huge bed that I loved. The mattress and pillows were very comfortable. The room was spotless and had all the relevant facilities for my stay. Breakfast had a wide variety of food. Although it was the same variety every day, I loved it. As a vegetarian, there were many different types of vegetables, salads and succulent fresh fruits for my enjoyment. The staff were really helpful. Ines at the front desk was a sweetheart. She managed to get me a room for my 7th day. Without her help, I would have had to find another hotel just for one night. Her intervention meant that I spent all 7 days in the same hotel. Thank you, Ines! She gave me very good advice on where to visit. She spoke excellent English and always answered my questions thoroughly. Philomena, the housekeeping manageress, acted quickly to move me to a different room when I had a strange smell in my room. Sergio was kind in helping to transfer my belongings to my new room. Hugo, the guest service manager, left a box of the famous Portuguese CUSTARD TARTS in my room for free because I told him that I never saw any in the breakfast room. I had an enjoyable stay so I will stay in SANA METROPOLITAN again if I have to return to Losbon.
Gertrude
May 2024
We liked the hospitality of the staff. They were looking to serve us better. There was outside noise in our room (located on the highway side of the hotel) and they suggested another room to us on the other side which was a better room. Breakfast was very good. The location was good in the middle of the city and not too far from the historical places. Free parking also was very helpful for us.
Vahid
March 2024
The room was clean, and the bathroom was clean, even though it was dated. The breakfast was included in my purchase and well worth the price. The lunch buffet was good at 34 Euros per person, not including beverages.
Wayman
March 2024
Excellent staff, great breakfast/lunch and ok room.
Fábio
March 2025
This hotel might not be the most modern I've been to, but the staff literally makes this place amazing. Great communication, customer care, decent breakfast, clean rooms. Overall, a very good choice.
Konstantin
April 2024
Everything from the point of entering to leaving was perfect! The hotel offers many complementary items for guests and really take the time and care to be there for you. The staff are so polite and make you feel welcomed. Our flight is much later on in the evening and although check out is at noon, the hotel staff are happy to hold our bags hassle free. The staff go above and beyond to be there for you as a client. I highly recommend staying here!
Shruti
August 2023
Excellent selection of breakfast, super friendly staff, it feels like home to stay in this hotel and I book it for my family every time they come to visit Lisbon, it is our second home in Lisbon. The best hotel is where you emotionally think of it as your second home in a new city.
Alyse
February 2025
Reservations:
+1 (888) 385-8465Make a Reservation